Faulty goods, digital content, services
The UK Consumer Rights Act 2015 is the main consumer protection statute introduced in October 2015. It sets rules for sale of goods, digital content, and services, including requirements that goods/services be as described, of satisfactory quality, and fit for purpose, with remedies when they are faulty or not provided as agreed.
This is broadly relevant because AppleCare+ interacts with (and cannot override) statutory consumer rights in the UK when devices or covered services are defective. Even where AppleCare+ provides additional warranty/repair support, the Consumer Rights Act can affect baseline obligations for repairs/refunds/replacements and may limit how Apple can structure exclusions, time limits, or terms for faulty hardware, digital content/services, and service failures.
Current consumer protection regime. The Consumer Rights Act 2015, which came into force on 1 October 2015, represents the biggest overhaul of consumer law for ...
Country
United Kingdom
Region
Europe
Discovered
8/2/2026
Relevance Score
Language
English