CCPA imposes ₹1 lakh penalty on SpiceJet for use of dark ...
The Press Information Bureau (PIB) report describes an order by India’s Central Consumer Protection Authority (CCPA) imposing a ₹1 lakh penalty on SpiceJet for using “dark patterns.” The CCPA found the practices violated the Consumer Protection Act, 2019, related e-commerce rules (Rule 4(9) of the Consumer Protection (E-Commerce) Rules, 2020), and associated guidelines.
This is not directly about warranties or insurance products, but it can indirectly affect how Apple (or resellers) design purchase/renewal flows for AppleCare+ (e.g., billing consent, plan selection, cancellation, and subscription/renewal UX). If AppleCare+ is sold through digital journeys in India, dark-pattern scrutiny could increase compliance requirements for opt-ins, cancellations, pricing transparency, and “easy exit” mechanisms.
CCPA held that the practices violated the Consumer Protection Act, 2019, Rule 4(9) of the Consumer Protection (E-Commerce) Rules, 2020, and the Guidelines ...
Country
India
Region
Africa, Middle East, and India
Discovered
7/26/2026
Relevance Score
Language
English