Product liability and defective products | Legal Guidance
This practice note summarizes Thailand’s legal framework for product liability involving defective products under the Consumer Protection Act 1987 (CPA 1987). It addresses when a consumer can claim remedies due to goods that are defective or do not meet acceptable standards, including obligations on sellers or suppliers.
If the CPA 1987 provides consumer remedies for defective products (e.g., refund/repair/compensation), it can affect AppleCare+ indirectly by setting baseline legal duties for defect-related issues beyond what an AppleCare+ plan covers. Apple would still need to structure disclosures, claims handling, and warranty/repair processes so that consumer statutory rights under the CPA are honored (potentially influencing exclusions, time limits, and customer dispute resolution for hardware failures).
This Practice Note summarises the law on product liability and defective products under the Consumer Protection Act 1987 (CPA 1987).
Country
Thailand
Region
Asia Pacific
Discovered
7/26/2026
Relevance Score
Language
Thai