Consumer Rights Act 2015—goods | Legal Guidance | LexisNexis

This law can meaningfully affect AppleCare+ because it provides statutory consumer remedies for defective goods that apply regardless of whether a customer buys an extended warranty. Even if AppleCare+ offers additional coverage, Apple would still need to ensure that repair/replacement/refund processes do not conflict with statutory rights (e.g., expectations about satisfactory quality and timing of remedies). AppleCare+ terms typically can add benefits, but cannot reduce or undermine the consumer’s baseline rights under the Act.