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Faulty product? How to get a refund, repair or replacement - Which?

consumer protectionwarrantyPending Review
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AI Summary

This guidance explains what to do if a product is faulty, including whether you can get a refund, repair, or replacement. It notes that depending on the purchase date (from 1 October 2015), the UK Consumer Rights Act applies.

Potential Impact on AppleCare+

While this is not Irish-specific legislation, it’s still relevant to AppleCare+ insofar as it reflects consumer-protection rights to repair/replace/refund for faulty goods. In Ireland, similar mandatory consumer rights could reduce the incremental value of AppleCare+ for some failures, because customers may already be entitled to repairs or replacements under local law; however, AppleCare+ can still matter for coverage beyond statutory periods (e.g., extended duration, accidental damage, and convenient service terms).

Original Snippet

The date you made the purchase determines which legislation applies. If you bought your goods any time from 1 October 2015, then the Consumer Rights Act applies ...

Review
Details

Country

Ireland

Region

Europe

Discovered

5/17/2026

Relevance Score

60%

Language

English